Terms and Conditions

Thank you for visiting www.dottybee.net. Please find below the terms and conditions that govern the use of this site. If you have any further questions please email us at dottybeehk@gmail.com


When you place an order on the dottybee.net website you will receive confirmation of your order and of dispatch via email. Please make sure that the email address you provide is correct and the mail account provided by you is working properly.  If there is any confusion, we may email, call or text you to reconfirm your order details.

All products displayed on the dottybee.net website are subject to availability. 

Prices and stock are not contractually confirmed until you receive the confirmation of dispatch sent to the email account provided by you. Any contracts or agreements formed between yourself and Dotty Bee through this website shall be governed and construed according to Hong Kong law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the Hong Kong courts.  If paying by credit card or PayPal, you will be charged immediately for your order.

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to anyone or any third party by reason of so refusing or cancelling any transaction after processing has begun.

Refunds and Exchange Policy 

If the items you have ordered are unsuitable or damaged you must inform us straight away. Email dottybeehk@gmail.com detailing your Order ID and the item you wish to return or exchange. We will then be happy to make a refund/exchange providing the items are returned complete, in perfect condition and in their original packaging within 14 days of the delivery date. Items returned outside these guidelines will only be subject to the management of Dotty Bee discretion. Unless the item is faulty, a refund will not be possible if the item/items arrive damaged. In these cases the items will be returned to you. 

For all returns and exchanges, you will be required to arrange and pay for all delivery costs including the return of the items to us. We cannot accept responsibility for parcels lost in transit hence recommend a tracked service to returning the item. 

Promotional Codes

Promotional codes provided to you or our Partners or affiliates will be subject to the value, exclusions and limitations as notified at the time of delivery, and may be valid for limited periods.

Your use of any Promotional Code on the Website is subject to Dotty Bee's standard terms and conditions and privacy policy.

The Promotional Code is valid only for qualifying purchases made on the www.dottybee.net. A qualifying purchase means the purchase of the specified product or products in accordance with the conditions notified to you at the time you were provided with the Promo Code. A Promotional Code may only be used once per qualifying transaction and is applied to the transaction as a whole.

To redeem the Promotional Code, you simply type the Promotional Code into the promotional code field in the check-out section of the Site, click the validate button and the relevant discount will be automatically deducted from the final price of your qualifying purchase. If you fail to enter the Promotional Code at the time of purchase as specified above, your purchase will not be eligible for the discount. Discounts may not be claimed after you have confirmed your purchase on the Site.

You may not redeem or exchange the Promotional Code or applicable discount for cash. You may not use or combine the Promotional Code with any other promotions unless permitted.  Dotty Bee reserves the right to amend or disqualify any purchases made using a Promotional Code.